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Yes, It ‘Looks Like a Duck,’ but Carriers Like the New Mail Truck

The electric trucks have a side cargo door, more space and, critically, air-conditioning, promising some long-overdue relief for carriers, who haven’t had an upgrade since the 1980s.

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For 19 years, Richard Burton, a letter carrier in Athens, Ga., drove the classic boxy mail truck, with only a fan on the dashboard to keep the cabin cool in the sweltering summer months. A second fan plugged into the cigarette lighter didn’t make much of a difference, he said.

But about two months ago, Mr. Burton, 46, became one of the first letter carriers in the United States to get a long-awaited upgrade: a new electric mail truck with air-conditioning, a 360-degreee camera and a sliding cargo door on the side that allows the unloading of packages directly onto the sidewalk.

“It makes the job easier to do because you’re not sweating bullets out there,” he said. “And in Georgia, you can imagine how hot it gets.”

The new mail trucks — 10 years in the making — have started rolling into American neighborhoods, and the early reviews from letter carriers are positive. Many have complained for years that the mail trucks they have been driving, which were introduced in the 1980s, break down frequently and are stiflingly hot, as climate change pushes temperatures to greater extremes. The rear cargo space is so small, they say, that they have to crouch inside to grab packages.

Mr. Burton adjusts the air conditioning in his Next Generation Delivery Vehicle. His previous truck was equipped only with a dashboard fan to keep him cool in the sweltering Georgia summers.Credit…David Walter Banks for The New York Times
After the Postal Service was sued over its plans to make most of the new trucks gas-powered, it reversed course in 2022 and said that 75 percent of the vehicles would be electric.Credit…David Walter Banks for The New York Times
The Postal Service began soliciting ideas for the new trucks from its carriers a decade ago. Some of their suggestions, such as nonslip surfaces and doorstep lights, were incorporated into the final design.Credit…David Walter Banks for The New York Times