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Earlier this year, consumer watchdog Which? released a comprehensive report uncovering myriad scams and security issues on Booking.com.
Experts say travel providers are using consumers’ personal data to tailor prices to individual customers.
A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.
It takes some work to find a rental you can book directly, but the payoff can be significant.
